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Effective Date

Last Updated

Website

March 18, 2026

March 18, 2026 https://acvlv.com/

 

ACVLV (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, phone, and text messaging communications. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding your information.

  1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth
  • Insurance-related information you choose to provide
  • Appointment request details
  • General information you submit through contact forms, intake forms, or patient communication forms

We may also collect limited technical information automatically when you use our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visits
  • Website usage data collected through cookies or analytics tools
  1. How We Use Personal Information

We may use personal information for the following purposes:

  • To schedule, confirm, reschedule, or cancel appointments
  • To respond to inquiries and provide customer support
  • To send administrative or service-related communications
  • To send SMS or text messages you have requested or consented to receive
  • To improve our website, services, and patient experience
  • To maintain records and comply with legal, regulatory, and operational requirements
  • To communicate with you regarding billing, office updates, or follow-up care, as permitted by law
  1. How We Share Personal Information

We may share personal information only as necessary in the following situations:

  • With service providers that help us operate our website, communications systems, scheduling, or business operations
  • With healthcare-related vendors or business associates, where applicable and permitted by law
  • When required by law, regulation, subpoena, court order, or legal process
  • To protect the rights, safety, and security of our patients, staff, or business
  • In connection with a business transfer, merger, acquisition, or sale of assets, if applicable

Required SMS compliance language

SMS consent is not shared with third parties or affiliates for marketing purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates.

 

  1. SMS Communications

If you provide your mobile number and consent to receive text messages from ACVLV, you may receive conversational, informational, or appointment-related SMS messages, which may include:

  • Appointment confirmations
  • Appointment reminders
  • Follow-up messages
  • Office updates
  • Billing-related notifications
  • Responses to your inquiries

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us via phone or email. 

 

  1. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand visitor activity, and enhance user experience. You may adjust your browser settings to disable cookies, although some features of the website may not function properly.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use certain features of our website or receive certain services.

You may contact us to:

  • Request updates to your contact information
  • Ask questions about our privacy practices
  • Opt out of non-essential communications where applicable
  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party sites.

  1. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through the website except as permitted by law and in connection with medical services provided through a parent or legal guardian.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

  1. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • ACVLV
  • Address: 4275 South Burnham Ave., Suite 102 
Las Vegas, Nevada 89119 
  • Phone:  (702) 878-8346